Terms & Conditions

Design Stack Studios
Effective date: 30 September 2026

Welcome to designstackstudios.com (“Site”).

This Site is owned and operated by Design Stack Studios (ABN 80 724 221 276) (referred to in these terms as “Design Stack Studios”, “we”, “us” and “our”). Please take the time to read the terms of use that apply to your use and enjoyment of our Site and the content made available to you via our Site and our social media channels (“Terms”). These Terms, together with our Privacy Policy, apply to all Site visitors, subscribers, customers and other users of the Site (“user”, “you” and “your”).

Consent to Site terms

By accessing and using our Site, our social media channels and any other materials made available to you or provided to you on our Site (whether available for purchase or not), you are taken to accept our Terms.

Age requirement

Our services are for people aged 18 or over. If you are under 18, a parent or guardian must accept these Terms, and any Services Agreement, on your behalf, and they will be responsible for your use of our Site and services.

By using the Site or accessing or purchasing any products or services, you warrant that you:

• are 18 years of age or over and have the legal capacity to enter into a legally binding contract, or have a parent or guardian who has accepted these Terms on your behalf;
• have read and accepted these Terms; and
• will comply with these Terms.

Changes to these Terms

We reserve the right to change or modify these Terms at any time, consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on our Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site, products, services and content. If at any time you choose not to accept these Terms, you should not use our Site.

Your continued use of our Site is deemed acceptance of any modifications or amendments to these Terms. You may also accept these Terms where you click “Agree”, “Accept”, “Buy” or “Book” where such an option is made available to you. If you are uncertain about the Terms or anything else on our Site, please contact us before proceeding with any purchase or booking.

Intellectual property

Our Site, products and services contain intellectual property owned by us and/or by third parties that license the content to us (“Third-Party Licensed Intellectual Property”). This includes, without limitation, trade marks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as business names, logos, images, designs, text, videos, audio files, graphics, other files and software (“Content”). Your access to and use of our Site, products, services and Content does not grant or transfer any rights, title or interest to you in relation to any of the above.

No commercial use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever our Site, products, services, Content, intellectual property or Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products, services and Content, without refund, if you are found to be violating these Terms.

Work we create for clients

Ownership of, and your rights to use, any logos, designs, websites or other work we create for you as a client are set out in the Services Agreement we issue to you (see “Additional terms” below), not in these Terms.

Links to other websites

Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way endorse, control or approve of, nor are we responsible for, the content on those websites. It is up to you to decide if those websites and their content are suitable and appropriate for you.

Privacy

These Terms also include our Privacy Policy, which sets out how we use your personal information and can be accessed here. By using our Site, you consent to the use of your information as described in the Privacy Policy and warrant that all data provided by you is accurate.

Prices and payment

All prices are in Australian Dollars (AUD). We are not currently registered for Goods and Services Tax (GST), so GST is not charged on our products or services. If this changes, we will tell you before any GST is applied. Any prices indicated on the Site are a guide only and may change at any time without advance notice to you. The price for your project will be set out in the quote or proposal we provide to you.

We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you, or to a third party, for any modification, price change, suspension or discontinuance of a product or service.

We may from time to time provide discounted products and/or services. Discount codes, vouchers and offers may only be used on the terms and conditions upon which they were issued, and cannot be used in conjunction with any other offer or promotion unless we say otherwise.

We invoice for our products and services. Invoices can be paid by bank transfer or through a secure card payment link included with the invoice, or by any other method we agree with you. We do not take card payments directly on this Site. You agree to make timely and full payment of each invoice for the products and/or services you purchase. Where you pay by card, you warrant that you have the necessary rights and authority to use that card. Where you fail to make payment, or payment is declined for any reason, we may pause or withhold our products or services until payment is received.

Refunds for services

Deposits, cancellations and refunds for our services are governed by the Services Agreement we issue to you (see “Additional terms” below). Nothing in these Terms or in our Services Agreement excludes, restricts or modifies any rights you may have under the Australian Consumer Law, including any consumer guarantees that cannot be excluded.

Electronic communications and electronic signatures

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through our Site, including but not limited to any consent you provide to receive communications from us. You further acknowledge and agree that when you click on or tick “I agree”, “I consent” or other similarly worded click or tick options by electronic means, using an electronic device such as your mobile phone, tablet, desktop, laptop or any other device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

Information and advice

Our Site contains content, including blog articles and other information, that is of a general informational nature only. This information is not intended to constitute or replace professional advice for individual or specific situations. We do not purport to be legal practitioners, financial advisors or any other type of licensed professional and cannot be held liable for any reliance on the information we provide, either on our Site or through our products and/or services.

We do not accept responsibility for determining whether our products and/or services are appropriate for you. We reserve the right to decline to provide a product or service, and to refund the cost of that product or service, for any reason, including where we believe that the product or service would not be appropriate for you or that further professional advice should be sought.

Any reference to other products, services, programs, processes or other information appearing on our Site does not constitute or imply our endorsement, sponsorship or recommendation in any way.

Our AI assistant

Our Site includes an AI assistant (chat) that can answer general questions about our services and collect details about your enquiry. Answers from the AI assistant are automatically generated, are general information only and may be incomplete or inaccurate. They are not a quote, a binding offer or professional advice. Any quote, price, timeframe or commitment is only binding when confirmed by us in writing. Please do not share sensitive information (such as health, financial or identity details) through the AI assistant. How information you provide through the AI assistant is handled is explained in our Privacy Policy.

Submitting content to our Site and social media

We always appreciate interaction on our social media channels and feedback about our Site, products and services, as it helps us to improve. Through the use of our Site, you may be invited to submit a review, and you can also comment on our blog or other parts of our Site or interact with us via our social media channels.

Where you decide to submit such feedback or comments, you:

• warrant that you are the sole author and owner of the intellectual property and any other rights in any content provided (or have the right to use that content with appropriate consents and permissions);
• give us permission to post or otherwise use that feedback on our Site, social media or other channels;
• waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth)) in the content you provide to us;
• warrant that any content provided does not violate these Terms; and
• warrant that you are at least 18 years old, or have the permission of a parent or guardian.

We reserve the right to remove a review or comment if it contains:

• libellous or otherwise unlawful, abusive or obscene material;
• personal attacks on us or another contributor;
• material that discloses your personal information; or
• information that is unrelated to the post or content that you have reviewed or commented on.

Our Site and social media channels may feature user reviews of our products and/or services. These reviews do not represent our views or opinions, but are the sole product of their creator. We disclaim all liability with respect to any content submitted by users.

Competitions

We may from time to time run competitions through our Site and/or our social media channels. Your participation in those competitions is subject to these Terms and any terms and conditions that are specific to each competition.

Testimonials and case studies

On our Site, we present real-life examples of and insights into other clients’ experiences with our products and/or services, including case studies, for illustration purposes only. Any results presented demonstrate what can be possible, but are not intended to represent or guarantee that any current or future clients will achieve the same or similar results.

Where you have provided a testimonial (in any format), you acknowledge that we may use it, along with reference to you, on our Site and social media channels, or any other avenue, for promotional and other purposes at our discretion.

Prohibited use

In addition to any other prohibitions, you must not, under any circumstances, use the Site or its content:

• for any unlawful purpose;
• to solicit others to perform or participate in any unlawful acts;
• to violate any international, federal or state regulations, rules, laws or local ordinances;
• to attempt to change, remove, deface, hack or otherwise interfere with our Site or any material or content displayed on the Site;
• to hack into any aspect of the Site, corrupt data or cause annoyance to other users;
• to infringe upon any other person’s proprietary rights;
• to send any unsolicited advertising or promotional material, commonly referred to as “spam”; or
• to attempt to affect the performance or functionality of any computer facilities of or accessed through our Site.

Warranties and disclaimers

This Site is provided on an “as is” and “as available” basis and, to the fullest extent permitted by law, we make no representations or warranties about our Site and/or our products or services, including that:

• they are suitable, reliable, complete, secure, accurate or fit for any particular purpose;
• access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm; or
• there is no possibility of failure to store communications or other data.

Limitation of liability

To the fullest extent permitted by applicable laws, in no event are we, or any of our employees, contractors or licensors, responsible for any losses and expenses, however arising, including without limitation any direct, indirect and/or present, unascertained, future or contingent loss, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and/or our products or services, your inability to access our Site, interruption or outage of our Site, or the fact that content on our Site or in our services is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

Our right to be indemnified by you

To the fullest extent permitted by applicable laws, you agree to indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents, contractors and employees harmless from any loss, liability, claim or demand (including reasonable legal fees on a full indemnity basis) made by any third party due to or arising out of your use of our Site in violation of these Terms, a breach of these Terms, any breach of your representations and warranties set out in these Terms, or your breach of any law or the rights of a third party.

Additional terms

Where you engage us to provide services, such as a website, AI assistant, logo, graphic design or care plan, we will issue you with a Services Agreement (“Additional Terms”) that contains terms and conditions separate to these Terms. These Additional Terms will form the basis of your arrangement with us and will operate in conjunction with these Terms. To the extent that these Terms are inconsistent with the Additional Terms, the Additional Terms will prevail.

Breach and termination

The agreement constituted between us by your use of the Site may be terminated:

• where you breach any provision of these Terms; or
• at any time by us, without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Site.

Severability

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, that provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms will remain in full force and effect.

Ceasing our website

We have the right to discontinue our Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Assignment

We are permitted to assign, transfer and subcontract our rights and/or obligations under these Terms without any notification or consent to you. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these Terms.

Entire agreement

These Terms (together with our Privacy Policy, any Additional Terms and disclaimers) constitute the entire understanding and agreement between us and you in relation to your use of our Site and supersede all previous communications, negotiations and agreements, whether oral, written or electronic, with respect to our Site and your use of our Site.

Governing law and jurisdiction

These Terms shall be construed in accordance with and governed in all respects by the laws of Queensland, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly and cost-effectively as possible. Where a dispute cannot be resolved, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Contact us

If you have any questions about these Terms, please contact us through our contact page or at hello@designstackstudios.com.